FAQs

Registration

Can I change my NGO profile details on BigTech? 
We do not have an FCRA certificate. Is FCRA mandatory for BigTech donation?


Eligibility

Click herefor Microsoft guidelines 

Click here for Bytes of Learning guidelines

Click here for Busy Infotech guidelines

Click here for Eagle Tele Conferencing guidelines
Click here for Quick Heal Antivirus guidelines


Requesting a donation

What is the procedure to place request for the products(related to all donor partners) on the website?

What is the minimum number of licenses of Microsoft that I can request for?  
We have already requested a donation for this year. Can we request again?
What is the procedure to access licenses from the Volume Licensing Service Center(VLSC)?
We are facing some technical issues while downloading the Microsoft licenses, whom do we contact? 


What is the admin fee for the products that we request for?
How do I pay the admin fee of the software donations?


Registration


How do I register my organisation on BigTech?
The registration process is as follows:

* Register your organisation by clicking on the image on the left of the screen or on Click here to Register  your NGO
* Send us a copy of your organisation's Society Registration Certificate OR Certificate of registration under Trust Deed of Public Charitable Trust OR certificate of registration under Section 25 of the Companies Act. You can send a copy of your documents on our fax number which is +91-22-2836 1576.
* Please note that for foreign donations like Microsoft & Bytes of Learning, an organizations' FCRA registration is also mandatory by the Ministry of Home Affairs, India.
* Once we have received your documentation, we will confirm your organisation’s eligibility status within five working days of receipt. 

What documents/certificates do I need to submit to process my registration?

You need to send the following documents after filling the online registration form on the   website:

  1. Society Registration Certificate OR
  2. Certificate of registration under Trust Deed of Public Charitable Trust OR
  3. Certificate of registration under Section 25 of the Companies Act
  4. FCRA certificate ( If you have)


Send the scanned copies of these documents to bigtech@nasscomfoundation.org OR you can fax or courier it to the address below:

NASSCOM Foundation (Mumbai) 
Samruddhi Venture Park 
Ground Floor, Office # 13-16 
Central MIDC Road 
Andheri East 
Mumbai- 400093, India 
Phone :+91 22 2832 8518/19
Fax :+91 22 28361576 


I forgot my username and password. How do I log in?

Go to the home page of BigTech website. 

  1. There is a link which says 'Request new password' on the left side of the page. Click on the link. 
  2. You will be asked to enter the username or email address. Then click on the 'Email new password' button. 
  3. The new password will be sent to your email address.

I have lost my username, password and email address?

Send a letter to bigtech@nasscomfoundation.org on your organizations letter head requesting for a new username, password.

Can I change my NGO profile details on BiGTech? 
Your registration on BigTech is one time. You cannot edit your profile details on BigTech. if there are any changes, please email it to bigtech@nasscomfoundation.org

 We do not have an FCRA certificate. Is FCRA mandatory for BigTech donation?

For local donors i.e. Quick heal Antivirus, Busy Infotech and Eagle Conferencing, FCRA is not mandatory so you can avail these software donations. FCRA registration is mandatory only for international donors i.e. Microsoft and Bytes of Learning. The FCRA is a rule by the home ministry and not a constraint from BiGTech or Microsoft.


Requesting a donation  

What is the procedure to place request for the products(related to all donor partners) on the website?

* On the home page of BIG Tech website, you will find a Browse Products Icon(on the right side of the page). Click on the link 'Click here to browse'.
* You will find a list of all the Donor Partners and category wise list of products.
* Click on any Donor Partner link.You will get a list of all the products of that particular Donor.
* Select the product that you want. You will get a page with detailed description about the product.
* Click on the 
Add to Cart button.You can view the items in your cart at any time. Once you have finished selecting items, you proceed to the checkout.
* At checkout, you will be provided with a summary of your order and confirmation of your delivery address. If you are happy you may confirm your order.
* Upon completing the transaction, you will receive an invoice email to the email address mentioned in the BiGTech profile.


How many Microsoft licenses and user products can be requested?
Each eligible organisation may request up to six titles(titles are the software products of the donors) and up to 50 user licenses per title every per two-year period, with the following exceptions:

* For server titles, organisations may request one server license per title and up to 50 Client Access Licenses (CALs). i.e. organisations may not order two copies of the same server title.

* Server licenses with accompanying CALS will, together, count as two separate titles towards the six-title limit.
* Organisations may order additional licenses of software titles that they already received through the Microsoft Software Donations Programme (as part of their previous order within the two-year ordering cycle). This is true even if the current title is an upgraded version of the original software. Such orders will not count against the 6-title limit. However, the total number of licenses requested for this title (between the two orders) may not exceed 50.

How many Quick Heal licenses can be requested at a time?
* Each organisation may request upto 25 licenses in their first Quick Heal donation request.

* The next donation request for Quick Heal licenses can be made after 180 days.

What is the duration for placing a request?

Microsoft:

*  Eligible organizations may place a maximum of two orders (one per year) within a two-year period.
*  An organisation's first order initiates a two-year ordering cycle. After the ordering cycle has begun, an organisation must wait one full year before placing a second order. i.e. an organisation that placed an order on 01/07/06 may place a new order 01/07/07.
* The combined total of products ordered in a two-year period may not exceed six titles and 50 user licenses per title (or one license per server title).
* Once two years have passed since an organisation's original order, the order limits will be reset. i.e. an organisation that placed an order on 01/07/06 may order six new titles and 50 licenses per title (or one license per server title) on 01/07/08.

Bytes Of Learning:
Each qualifying organisation may request a single donation within a fiscal year (July 1 – June 30).

Eagle Conferencing:
Eligible organizations are entitled to receive only one package of 25 Users License for unlimited usage through out the month.

What is the minimum number of licenses of Microsoft that I can request for?  
The minimum number of licenses that you can request for is 5 seats/ 5 licenses except for server licenses as 1 server licenses is equal to 5 seats/5 licenses. 

We have already requested for donation this year. Can we request again?

Microsoft:
Each eligible organisation may place a maximum of two orders (one per year) within a two-year period.You can place an extra request for Windows 7 and/or Windows Vista products between 22 October 2009 and 30 June 2010.

Bytes Of Learning:
Each qualifying organisation may request a single donation within a fiscal year (July 1 – June 30).

Eagle Conferencing:

Eligible organizations are entitled to receive only one package of 25 Users License for unlimited usage through out the month.

Quick Heal:
180 days gap between two orders with each order of maximum 25 licenses.

What is the procedure to access licenses from the Volume Licensing Service Center(VLSC)?
Click here to see the procedure for accessing licenses

We are facing some technical issues while downloading the Microsoft licenses, whom do we contact? 

If you are facing any technical issues while downloading any of the Microsoft licenses then please check with a technical person from your end or request you to contact Microsoft Activation center on the following phone nos. (91) 80 4010 3000, 1800 11 11 00 or 1800 102 1100 for any query.


Administration Fees


What is the admin fee for the products that we request?
The BiG Tech Technology Donation Program will be charging an administrative fee for each request processed. The fee is to cover the cost of administering the donation programme.

The screenshot shows you the appearance of the Admin fee and name of the product in the website.




 

How do I pay the admin fee of the software donations?

This admin fee/amount should be transferred directly into our bank account. All the payments must be remitted through funds available in India and in Indian rupees only.
The bank account details are as below:
Account Name: NASSCOM Foundation
Bank Name: HDFC
Branch : K.G. Marg, Connaught Place, New Delhi
Bank Account : 00031450000317

SWIFT Code: HDFCINBBDEL
IFSC Code:  HDFC0000003


After the payment is done, please send in the payment details(e.g. if you pay by cheque then send the cheque no.) to bigtech@nasscomfoundation.org so as to help us to process your order at the earliest.